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Returns and Refunds

Returns & Refunds

We want to make ordering on our website as easy and stress free as possible. If there are any issues with your order, then please notify us as soon as possible and we can work on a suitable resolution. Returns must be made within 30 working days (6 weeks) of delivery.

To return your goods, please use this address:

Returns Department
Lamberts Healthcare 
Century Place
Tunbridge Wells

If you have paid by Debit or With Credit Card, we will contact you to arrange reimbursement, as we will require your card details to issue your refund.


Full Money Back Guarantee

We're confident that you will be happy with your products but if for any reason you are not, we will happily refund your money in full or offer a full replacement. Please call the following number:

01892 552030 (UK)

*Trade terms are excluded from this policy


Lamberts take quality very seriously and we want to hear about any issue so that we can investigate to ensure we maintain our high standards. To make us aware of any issue please write to Complaints, Lamberts Healthcare, Century Place, Tunbridge Wells, Kent TN2 3BE or email with the issue and a team member will be in touch.